FAQ | Vehicle Parts

At Carter Dodge Chrysler we strive to make your vehicle purchase experience a very positive and easy process. For over 50 years - our commitment to our customers starts when you contact us or stop by our Burnaby dealership, (located at 4650 Lougheed Highway, in Burnaby) We look forward to seeing you soon!

If a part on your vehicle requires placement we provide three options:

First, you can find a factory OEM part by either going through a dealer or contacting the manufacturer directly. Factory parts are built by the OEM manufacturer to the exact same specifications as the existing parts. New OEM components are generally the most expensive option but often yield the best fit, durability and overall quality. If you own your vehicle and are thinking of reselling, documenting repairs using factory parts can increase the resale value of the vehicle.

Second, you can find a new aftermarket part from a variety of parts dealers online and at shops around the country. Aftermarket parts are often exact replicas of OEM parts but are built by companies not associated with the primary auto manufacturer. While aftermarket pieces are less expensive than their OEM counterparts, they also may suffer in terms of quality, fit and finish. Aftermarket parts are great to get a car back up to speed if the budget is an issue and fit/quality do not matter. However, some aftermarket companies produce pieces that are of exceptional quality.

Third, you can find a used factory (or maybe even a used aftermarket) part at a salvage yard or from a private seller. Good used factory parts are a great way to save money and get an OEM specified piece at the same time. Obviously, used parts are subject to wear and are highly variable in their quality and usability.